

if that doesn't help, reboot normally, and then try creating a new profile per. The freeze might be due to a interoperability problem with other software. When it is working, at the bottom it sometimes says 'Downloading message 1 of 1' when I don't even have any new messages. Try booting Windows in 'safe mode with networking' and see if the problem persists.
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So I have to end the task to get rid of it. Check if your email address is only set up as a forwarding address. Then after a few minutes, it totally freezes up and eats up a ton of memory and cpu. the setup of an email client, such as Microsoft Outlook or Mozilla Thunderbird. You should also make sure that encryption (SSL/TLS) is enabled on your device or email program. The next section explains the proper settings you should use.įor more information, please read this article describing how to enable SSL encryption in an email program, including a list of more specific articles that describe how to configure SSL encryption in the most common email programs (Outlook, Thunderbird, Apple Mail, etc.). When I open Thunderbird, everything seems to work fine. Your Email Program Does Not Support TLS 1.2Įmail access either without encryption and through the TLS 1.0 and TLS 1.1 protocols have become deprecated, meaning they do not meet current security standards. Access to our email servers by any of these methods will be disabled in order to protect your email communications. In order for the transmission of emails between your device/email program and our email servers to continue working, they must support the TLS 1.2 protocol or higher and encryption (SSL/TLS) must be activated.Ĭheck the documentation for your device or email program to see if it supports TLS 1.2. If necessary, update the software in question. The latest versions of the most common email programs support the more secure versions of TLS 1.2 and TLS 1.3.
